To all tenants of properties managed by Balfour Properties Limited.
At Balfour Propreties, we value our relationships with our tenants and wanted to reach out to you in these difficult and uncertain times.
The COVID-19 pandemic, and the measures being taken to reduce transmission of the virus, will mean adjustments and challenges for all of us.
We want to assure you the health and safety of our tenants and employees are our top priorities. We also want you to know we will be working with you to ensure your housing is secure, despite the challenges ahead.
We have asked our maintenance staff to take extra steps to sanitize high-touch surfaces, including door handles, railings etc. in common areas. As a safety precaution, we are reviewing the delivery of in-suite maintenance and repairs to occupied units, to reduce the risk to you and our staff and contractors. We will prioritize urgent repair requests, but defer non-urgent in-suite repairs and maintenance, to reduce exposure.
We know some of you may be experiencing financial challenges, due to impacts of COVID-19 on the economy and local businesses. We are exploring options for financial assistance. The federal government announced a number of measures today that may be of help, including an emergency care benefit for people who are self-employed, deferral of income tax owing until August 2020, and expanded criteria for employment insurance eligibility. Click here for more information.
The City of Vancouver also has a rent bank to support those who are having difficulty making rent payments on time.
We will be monitoring these developments in the days to come and hope to see expanded supports made available for those who require assistance.
We wish you and your families well. In the words of provincial medical health officer Dr. Bonnie Henry, "Be kind, be calm, be safe."
Balfour Properties Limited.